Orders typically ship within 1-3 business days. Delivery times vary by location, usually 3-7 business days for domestic orders and 7-14 days for international orders.

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account.

We accept returns within 15 days of delivery. Items must be unused, in original packaging, and include all tags.

How do I initiate a return or exchange?

To start a return, contact our customer service team at [your email] or through the Returns page on our website.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is defective or we made an error.

Yes, we use industry-standard encryption to protect your data. We never share your information with third parties without your consent.

We curate exceptional pieces where artistry meets functionality. Every item in our collection undergoes rigorous quality assessment, ensuring you receive only the finest craftsmanship that stands the test of time.

Our dedicated customer support team is available to assist with personalized recommendations, answer questions, and ensure your complete satisfaction. We pride ourselves on responsive service that makes you feel valued and understood.

Experience our swift delivery service, with most domestic orders arriving within 3-5 business days, carefully packaged to protect your treasured items.

By shopping with us, you're not just acquiring beautiful products—you're joining a community that celebrates artistic expression and thoughtful living. We connect discerning customers with unique, high-quality pieces that transform spaces and inspire joy.

Discover the BIXTORE experience: superior quality, exceptional service, and a curated collection you won't find anywhere else.